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Good to Know

Shipping & Returns

The questions we get asked most, answered up front — no surprises after you buy.

Shipping

How fast do you ship?

Every order ships within 1–2 business days of payment.

How is my item packaged?

Cards ship in a top-loader and penny sleeve inside a bubble mailer or box, comics are bagged and boarded, and toys/die-cast are bubble-wrapped and boxed. Sealed boxes ship in a right-sized corrugated carton with the void filled, never loose in an oversized box.

Do you combine shipping on multiple items?

Yes. Everything in one order goes in one package, and it always costs less than paying shipping separately on each item. The cart shows your exact combined rate before you order, with full insurance included.

Is my order insured?

Yes. Every order is insured for its full value, and that's built into the shipping rate rather than billed separately. Orders over $750 also ship with signature confirmation required — likewise included in the shipping you see at checkout.

Do you provide tracking?

Yes — every shipment includes a tracking number, sent to the email or marketplace account you ordered with.

Do you ship internationally?

Currently U.S. only.

Returns & Condition Disputes

What if an item arrives different than described?

Contact us within 3 days of delivery with photos of the issue. We'll make it right — a replacement, partial refund, or full refund, depending on the situation.

What's your return policy?

Returns are accepted within 14 days of delivery for a refund, minus original shipping, as long as the item comes back in the same condition it was sent.

Do you accept "Best Offer"?

Not right now — every item sells at its listed price. That includes singles and sealed boxes, here and on our eBay store.

Payment

What payment methods do you accept?

Card payments are handled by Stripe — credit and debit, no account needed. You can also pay by Zelle, or get in touch and we'll send an invoice.

Grading & Authenticity

How do you grade condition?

Every item is inspected in hand and given an honest condition note — flaws included. Graded items show the grading company and grade (PSA, BGS, SGC, CGC) exactly as certified; anything not professionally graded is marked "Ungraded" with our own description of its condition. See our full Condition & Grading Guide for what each term and grade actually means.

Are your items authentic?

Yes. Every item is sourced personally and inspected before it's ever listed — we don't sell anything we haven't verified ourselves.

Still have a question? Get in touch — we answer real questions from real people, fast.